American Express buys Mezi, an AI-powered travel assistant

American Express Co. is joining the virtual assistant arms race. The credit card company announced today that it has acquired Mezi, a travel and shopping chatbot that is powered by human-assisted artificial intelligence. The terms of the deal were not disclosed, but Mezi has raised at least $ 11.8 million since it launched in 2015. Mezi’s chatbot answers questions from customers […]

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